Terms and conditions
Basic rules for buying, using files, getting support and browsing the Moldey site.
Use of the site
By browsing or buying on Moldey you agree to use the site responsibly and to provide real details to process your order.
- Do not try to access other people’s accounts.
- Do not share false payment details.
- Keep your password safe.
Buying patterns
Each product states, as available, formats, sizes, price and delivery method. The customer must review these details before confirming the purchase.
- Prices may change without prior notice.
- Availability depends on the current catalog.
- Custom orders have their own conditions.
Use of files
Purchased files are delivered for the customer’s productive use. It is not allowed to resell, publish or distribute the digital files as your own product.
- You may produce garments using the pattern you bought.
- Do not share download links publicly.
- Do not sell the original file or copies of it.
Support and changes
Moldey provides reasonable support for access, download and general interpretation of the files. Special modifications may carry an additional cost.
- Technical questions must include the product and format.
- Response times depend on opening hours.
- Custom orders are quoted separately.
These terms may be updated to reflect changes in the service, payment methods or catalog.