Privacy policy
What data we ask for, what we use it for and how it relates to purchases, accounts and support.
Data we may request
To create an account, buy or ask for support we may request your name, email, WhatsApp, country, city and order-related data.
- We never ask for passwords over WhatsApp.
- Payment data is processed by external providers where applicable.
- We keep the information needed to deliver purchases and support.
How we use the information
We use the data to manage accounts, process orders, enable downloads, answer enquiries and improve the site experience.
- We may contact you about the order you placed.
- We may record contact messages for follow-up.
- We keep the conversations with the virtual assistant to improve it; do not write sensitive data there.
- If you leave your email to hear about new free patterns, we use it only for that and you can ask to be removed whenever you want.
- We do not sell your personal data as a commercial asset.
Providers and services
The site may use external services for database, hosting, payments, email, analytics or support. Each provider operates under its own security measures.
- Supabase may store account and order data.
- Vercel may host the site and functions.
- Mercado Pago, PayPal and others process payments depending on availability.
Questions about your data
If you want to check, correct or request a review of your data linked to a purchase, write to us from the same email or WhatsApp used in your account.
- We may ask for identity verification.
- Some purchase data must be kept for operational records.
- Never post sensitive data in open comments.
This policy is an informational basis for customers. For specific legal requirements by jurisdiction, professional review is advisable.